Rental Agreement


By clicking ‘accept’ at the lower part of the screen, you are agreeing to be bound by these terms and conditions. If you do not agree to all of the terms,

click the ‘I do not accept’ button and you will not be permitted to hire. We reserve the right to change the terms of this agreement in the future and any

changes will apply to the rental of any product.

These terms and conditions, regarding the Privacy Policy, are a legal agreement between the natural or legal person and PRINCESSIARIES.MY, with

store boutique at 7, Jalan Puteri 2/6, 47100 Puchong, Selangor establishing terms and conditions under which you will submit information to, and

hire dresses and receive related services from, PRINCESSIARIES.MY via our website at


This Agreement contains all the terms and conditions governing your rental from PRINCESSIARIES.MY. No other terms or conditions shall have any

force or effect. In case of inconsistency between the rules contained in this document and any of the documents referred here, rule the terms and

conditions set forth in this document.

  • The Customer must be:
  • (a) Legally capable of entering into binding contracts;

  • (b) At least eighty (18) years old.

If any part of the Terms of Use are held unenforceable or in conflict with the applicable law, the validity of the remaining portions shall not be affected.

If you have any questions regarding these Terms of Use, please send us your request via email:


The site and its contents are the exclusive property of PRINCESSIARIES.MY, the entities or people that authorized its usage.

At first, you will not need to register to navigate this website. However, to use the PRINCESSIARIES.MY services, you will need to open an account.

For more information, please read the PRINCESSIARIES.MY General Conditions.

Please understand that if you do not respect the Terms of Use of the site, we may have to suspend or terminate your account.

PRINCESSIARIES.MY is not required to pre-viewing, viewing, control or edit any content or materials made available through the site and we do not

ensure that the site will meet any expectations or requirements that you have.

You assume sole and exclusive responsibility for the content you make available through the site. By agreeing to these terms, you agree to give 

PRINCESSIARIES.MY the right to use your content in any part or area of the site or any other space managed by PRINCESSIARIES.MY, including

promotional and advertising campaigns. PRINCESSIARIES.MY is not responsible for the content third parties may use.

PRINCESSIARIES.MY does not ensure that any content presented on the site is completely free of involuntary errors of any type.

PRINCESSIARIES.MY is not responsible for the infrastructure of the site and cannot ensure that the website is available whenever you want to use. 

PRINCESSIARIES.MY is not responsible for damages or losses that may result from, the use of the site, such as problems with the electronic systems,

computer or telecommunications.

PRINCESSIARIES.MY reserves the right to, without previous notice, suspend or discontinue the site for maintenance, repair, alteration or

modernization operations, at any time.

Do not use or exploit the site for commercial or promotional purposes, in any way, except when authorized by PRINCESSIARIES.MY. Customers

cannot provide any content that promote services, offering money or any other type of compensation, by placing links of its pages to

PRINCESSIARIES.MY services and site.



PRINCESSIARIES.MY is a designer dress hire platform.

The hired products are made available for a period of four (4) days. If the hire time period is exceeded, the customer will be subject to penalties.


Access the customer registration page and provide only true, accurate, complete and updated information. You must enter your email address

or contact. You can change the data in your account, at any time.

You assume sole and exclusive responsibility for the confidentiality and security of your account information, especially your password.


All orders are subject to availability. In the absence or difficulty to supply, PRINCESSIARIES.MY reserves the right to inform you of products

with equal style, quality and price. You must confirm the new order. PRINCESSIARIES.MY will refund you for unworn dresses.

The PRINCESSIARIES.MY product catalogue is liable to change at any time. The characteristics of the products are as described at the time of

the hire. All images found on the site are illustrative. Descriptions of the products do not assure conformity or suitability of a product for an

exact purpose, neither must be free of any unintentionally errors.

The products listed in the catalogue are available for delivery to the Peninsular Malaysia only.

The product pricing is as displayed at the time of the hire. The final price may vary according to the location of  delivery, shipping costs and taxes.


To proceed with any order you must complete the form and follow the hire process available on the page.

The customer cannot make alterations at the dresses, or he will have to pay the retail price from the altered dress.


The rental agreement between PRINCESSIARIES.MY and the customer will only be formed when he received the order confirmation email,

whether or not PRINCESSIARIES.MY has already received the payment.


No cancelation is allow. and no refund is appicable.


If the garments ordered are not available or are not delivered within the requested time, PRINCESSIARIES.MY will inform you and suggest

an alternative style in the same quality and price range. In this case, the customer can accept the suggestion, make a new request, or cancel

the previous one. If the order is canceled before the order is shipped, the customer will receive a full refund to the chosen payment method.


Prices include delivery and shipping costs. 

You are responsible for loss, destruction or damage to the garments, such as theft, fire, major stains or any other cause, other than minor damages.

Please understand that if the dress is returned with any kind of these irreversible damages, you must pay the full retail price according to our

price list.

Under no circumstances are customers to attempt to clean any Garments themselves.


The order will only be charged when you make your reservation. The invoice will be emailed during the dispatch of the order.

PRINCESSIARIES.MY will verify the address and credibility of the order.


In conformity with the obligations under these Terms of Use, and as guarantee, PRINCESSIARIES.MY will be authorized to charge your credit card

an amount equal to the retail price of the dresses ordered.


Payment detail, such as time, cost and conditions of delivery depend on the type of payment you selected.

If you are not at the address of delivery on the requested day, you will have to contact PRINCESSIARIES.MY to arrange a new delivery date.

That may increase additional shipping costs. If you do not contact PRINCESSIARIES.MY within forty-eight (48) hours from the attempted delivery, 

PRINCESSIARIES.MY will consider your order cancelled. You will be charged of the total service value without any kind of refund.


PRINCESSIARIES.MY will send you a Return Form along with the garments, which you must fill in at the order return. You must check the various

points listed in the Return Form and ensure that you have placed all the dresses in the prepaid label and delivery package.

  • The garments returned should be:
  • - In perfect condition without any irreversible damages.
  • - In the same condition they were delivered with the respective hangers, boxes, or other goods.

You are the sole responsible for any damage the products can suffer. In accordance to that, you have the legal obligation to make a prudent use

of the products, while they are in your possession.

If you fail to this obligation, we have the right of action against you for compensation.


  • In case you fail to return the products on time, you shall immediately inform PRINCESSIARIES.MY via email ( If such
  • happens, you are liable to pay the following penalties:
  • - For every day your return is late you will be charged a late fee (5% of the retail price);
  • - If after the five (5) first days of the established return date the products have not been returned, legal consequences will be handled. Subsequently,
  • you will be required to pay the full retail price of all garments ordered;
  • - If the products are not delivered one time on the settled date, your account may be suspended or canceled.
  • - If the products are returned with irreversible damage, you will have to pay the product´s full retail price.


You may cancel or amend the contract with PRINCESSIARIES.MY within a maximum of fourteen (14) days after receiving the product by writing

an email to yuetlee@gmail,com. To accelerate the return process, you must, together with the aforementioned note, complete the Return Form 

available on your account, indicating the data and products on the order and the reason for the return.

  • This refers to:
  • - The time from which the products ordered are delivered;
  • - The time at which the products ordered are picked up;
  • - The date the products are not delivered by reasons attributed to the client, without added shipping costs.

When the dress is exchanged or a new model delivered (within the first fifteen (15) hours) of the delivery day, PRINCESSIARIES.MY will send

you the new style. In this case, you will have to pay extra shipping costs. This will be considered a new contract.



You acknowledge that the site and all its contents, such as software, logo or symbols, are owned by PRINCESSIARIES.MY or have been duly licensed.

You accept that intellectual property rights, that you must respect, protect the contents of this website.

PRINCESSIARIES.MY will manage the design, layout and all other information on the site. PRINCESSIARIES.MY may, at any time, update, modify

or delete any content, services, features or options.

You are not authorized to modify, change, copy, sell or use any content of the site without the consent of PRINCESSIARIES.MY.

The garments listed in the product catalogue belong to specific designers and PRINCESSIARIES.MY is neither accountable nor holds any rights

over them. You must respect their rules of usage as well as the limitations.


Your personal data will be processed taking into account the legal provisions in force and our privacy policy.

To access the PRINCESSIARIES.MY services you must register with some personal information about yourself. Non-registered customers may

also provide their personal data, in which case the present rules are also applied.

When you access PRINCESSIARIES.MY services, you also will be required to provide valid credit card information or other payment information.

Your personal data will be processed and stored. PRINCESSIARIES.MY uses that information to manage the contractual relationship with you. If

you authorize it, PRINCESSIARIES.MY also may use your information for marketing services, through communications that do not need your


Under applicable law, you have the right to access, correct and update your personal data without any costs. Therefore, you must contact the entity

responsible for processing the data to the address: 7, Jalan Puteri 2/6, 47100 Puchong, Selangor.

PRINCESSIARIES.MY adopted the appropriate security measures. However, PRINCESSIARIES.MY must not be held responsible of unauthorized

use of your personal data by third parties.


PRINCESSIARIES.MY may provide links to other entities. These entities are not owned, operated or controlled by PRINCESSIARIES.MY, so 

PRINCESSIARIES.MY is not responsible, for the content of these sites or the sites connected to them or therein, in any way.

Establishing links does not imply any relations between PRINCESSIARIES.MY and the owner or manager of the web page to which the link refers.

You are the sole responsible for using those links.


The PRINCESSIARIES.MY does not ensure that the site will work uninterruptedly.

PRINCESSIARIES.MY makes their best efforts to have an error free and continuously available site without dangerous elements to your computer.

However, since PRINCESSIARIES.MY cannot fully control the Internet’s flow of information, it cannot ensure that they do not contain any

elements that may harm your computer.

PRINCESSIARIES.MY may, at any time and without prior notice, take steps to ensure the security and quality of the site, including restricting or

limiting access.


If you do not comply with the rules includes in theses terms, or if you failed to fulfil any conditions of the PRINCESSIARIES.MY service, you may

have your account suspended or canceled.

If your account is suspended, PRINCESSIARIES.MY has the right to determine which restrictions to access and use should be enforced. You will be

informed about the reactivation of your account.

PRINCESSIARIES.MY may cancel your account at any time, particularly if the situation is not remedied.

PRINCESSIARIES.MY is not responsible, for any damage resulting from the suspension or cancellation of your registration.

PRINCESSIARIES.MY can remove or ask you to delete, any content that you have made available through the site whenever they are clearly illegal,

when requested by a third party indicating that it violates its rights or when it is determined by a competent authority. If requested, you should remove

the content.


You can cancel your account via email to The cancellation of your account does not excuse you from being charged for unpaid

fees for using the PRINCESSIARIES.MY services.


PRINCESSIARIES.MY contractual liability is limited to the value of the product ordered.PRINCESSIARIES.MY is not accountable for loss or any

damages arising from failure, delay or defective performance.

  • PRINCESSIARIES.MY is not liable for:
  • i. any inaccuracies of the information available on the site;
  • ii. damage caused by customers or third parties;
  • iii. failure of performance by the manufacturer/producer;
  • iv. failure or reduce execute in compliance with judicial or administrative authorities decisions;
  • v. the revocation or cancellation of orders from suppliers;
  • vi. the breach of laws and regulations by the customer location;
  • vii. failure of any kind of performance resulting from force majeure situations, such as situations that cannot be controlled (fires, energy cuts,
  • explosions, natural disaster and others) As well as other uncontrollable situations, such as, acts attributable to manufacturers, suppliers and other
  • distributors.
  • viii. damages, loss of profits, data or inability to use the site, as well as, loss of profits, difficulty to obtain replacement products.


PRINCESSIARIES.MY will notify customers trough account contact data. You must inform PRINCESSIARIES.MY of any changes in that data.

If you do not oppose, you may receive notifications via fax, SMS or email. The address stated in the account will be used for any lawsuit service.


At any time, PRINCESSIARIES.MY can terminate or suspend the site or part of it. PRINCESSIARIES.MY can also restrict, access to any part

of the site.

The suspension or termination of the site or any portion does not entitle you to receive any kind of compensation from PRINCESSIARIES.MY.






Prices are valid until 6pm of the following business day of the order’s submission. PRINCESSIARIES.MY may change those prices from that date on.


  • The PRINCESSIARIES.MY available payment method is Credit Card:
  • - You will be asked for a valid VISA Credit Card number;
  • - Payment will be charged after order confirmation;
  • - The requested credit card data ensure the reservation and payment of the hire service and will be treated in accordance with the terms set forth in
  • the privacy police;
  • - The credit card data and the respective pre-authorization will be checked;
  • - The value of the order will only be charged when the order you placed is received.


Unless expressly noticed, shipping costs are not included in the hire price.

About Us


    Princess Diaries is the leading designer dress rental destination in town. If you are attending a wedding this season, make sure to rent wedding guest dresses in advance as some of our top styles are already in high demand. This is the perfect solution for all style conscious women that love to wear a different designer dress on every occasion, but are keen on spending smart.

    We also have a great selection for bridesmaid dresses hire including short and midi cocktail dresses in pastels or brights. If you are looking to hire long dresses, we have a selection for black tie wedding dress hire including bridesmaid favourites.

    Princess Diaries also has available a unique selection for prom dress hire. From all-occasion embellishment and floral lace to beautiful maxis and short styles you’ll be able to find unique styles that complement your figure in the best way. Be ready to turn heads and receive compliments from everyone in the room. We believe that every girl deserves to meet her dream dress.


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